Dunn and Farrugia

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Helping Fence Australia since 1970 Helping Fence Australia since 1970

Testimonials

 

All fences and gates now finished, we all want to express our delight at Alex. What a great worker and expert installer! Apart from that, a rare species in this day and age, he actually cares of what he is doing!! We used to call it "Pride in your work" and he sure has it.

If at any time he or anyone at D&F need a referee to speak to on your behalf, call me, as for me working on a Marina, I see lots of tradies, good and bad. So when I see a top tradie, it's great to acknowledge his hard work.

 

With thanks and regards,

Barbara Batton

 

Thank you so much for helping you with this matter, it has been such a pleasure working with you!

I wanted to also send your manage a note to say thanks and to express our thoughts on wonderful customer service we received from yourself. Leah you are the reason why our fence and gates were put in before Christmas, your dedication and thoughtfulness was without exception.

As you know we had a lot on during the final stages of moving in our new house and landscaping the front and back yard, but I have to say without a doubt, you offered great old fashioned service; you always had the customer in mind. Working with you and Todd was a joy and very professional, with follow up calls and updates along the way. I would easily recommend Dunn & Farrugia to our friends and colleagues.

Thanks so much and all the best.

 

Warmest regards,

Trudy Gosney

 

 

Customer Feedback

 

Customer Name: Ms J Annesley Suburb/Location: Whalan
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Great Customer Service!
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit)
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Paul was great!! Nothing was a problem.
Final Product / Project Completion Very happy with everything, thank you!

 

 

Customer Name: Ms V Blackstock Suburb/Location: Glenbrook
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Excellent!
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Fantastic!
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Outstanding
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Very honest, decent man. Thank you so much!

 

 

Customer Name: Mr M Kristen Suburb/Location: Glenmore Park
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Extra fast installation time.
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Great job!
Final Product / Project Completion Overall with everybody we dealt with right through to installation were polite, professional and the finished product is exactly as requested.

 

 

Customer Name: Mrs Worrall Suburb/Location: Bella Vista
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude We were very happy with all
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Aspects of our dealings from start to finish
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Thanks Kathie and Darren!
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship

 

 

Customer Name: Mrs S Dunning Suburb/Location: Turramurra
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit)
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship
Final Product / Project Completion Rob did a great job, he was very efficient and the quoting and installation of the gates was done in a timely manner ready for my new puppy! I would definitely recommend Dunn & Farrugia and use them again in the future.

 

 

Customer Name: Mrs H David Suburb/Location: Bligh Park
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Excellent!
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Excellent!
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Excellent!
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Excellent!
Final Product / Project Completion Very happy with my pool fence! The whole process was seamless. I would highly recommend D&F.

 

 

Customer Name: Mrs B Kan Suburb/Location: Cremorne
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Very polite!
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Informative.
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit)
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Paul was great!! Nothing was a problem.
Final Product / Project Completion Great product, very satisfied customer!

 

 

Customer Name: Ms L Graham Suburb/Location: Bligh Park
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Good
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Good
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Great service, very accommodating
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Excellent tidy, little late to start but happy with service
Final Product / Project Completion Looks neat, solid. Satisfied with product and service!

 

 

Customer Name: Mrs Laing Suburb/Location: Ruse
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Very pleasant to talk to
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Professional
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Kept informed throughout entire process
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Installer was 1st class

 

 

Customer Name: Mr J Morris Suburb/Location: Windsor
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Very helpful
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Prompt, professional & helpful
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Quick install
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Friendly, knowledge clean excellent workmanship

 

 

Customer Name: Ms S Feros Suburb/Location: Balgowlah Heights
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Terry, Rob, Lance and Andy.. I could not be happier! Also the girls there rang about due date, etc. Were very obliging and pleasant.
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Took his time so that the job was perfect
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Great service!
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship The boys were very particular, clean and the job was finished beautifully.
Final Product / Project Completion Frameless glass fence & two aluminium side gates. Would not hesitate to recommend your company to anyone. Thanks a lot for a job well done! A very very happy customer!

 

 

Customer Name: Mr S Grimmond Suburb/Location: McGraths Hill
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude Knowledgeable & friendly
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Excellent quick and comprehensively done.
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Prompt, reliable, efficient, frendly & attention to detail.
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Friendly, punctual, showed pride in his workmanship.
Final Product / Project Completion Very happy with everything, thank you!

 

 

Customer Name: Mrs M Kunce Suburb/Location: Turramurra
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Thank you!
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship
Final Product / Project Completion Service & installation fantastic. Will be contacting your shop for quote on fence at other house!

 

 

Customer Name: Mrs Youell Suburb/Location: Mona Vale
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Pleasant
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Pleasant
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Superfantastic! Arrived in the dark and left in the dark. Never stopped!

 

 

Customer Name: Mr A Stapert Suburb/Location: Emu Plains
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner All professional, no issues from start to finish.
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) Happy to recommend you as I have in the past (after my first fence installation)
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship

 

 

Customer Name: Mr Spiteri Suburb/Location: Elderslie
Project Process Tick as applicable Customer Comment
Staff Customer Service tick Phone manner tick Product knowledge tick Attitude I am very pleased with all install from D&F. Very friendly and knowledgeable.
Quotation Process tick Quoter on time tick Product knowledge tick Received quote in a timely manner Same as above.
Co-Ordination of Installation Process tick Kept you informed tick Phone calls returned tick Installed in acceptable time. (approx 3 weeks from deposit) A small problem with a design fault, resolved quickly and professionally.
Installer tick On time, approachable and polite tick Cleaned up after job complete tick Workmanship Mark drained my coffee supply, but a great guy. Mark did a great installation.
Final Product / Project Completion Although I have known Mark since 1991, I chose the product for quality an stule. Two neighbours of mine have since purchased from Dunn and Farrugia!

 

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